Must-Have Modules in Online Logistics Software

How do enterprises deliver their products to distributors, retailers, and customers? They either have an elaborate transportation system or hire third-party logistics services. Logistics also include procuring raw materials, storing the final products at the warehouse, and distributing the goods as per the requirements. 

While the debate about using in-house logistics services and 3PL services will continue, there is one thing necessary for either choice. What’s that? Technology. 

We have come a long way in integrating technology into our everyday lives. Similarly, an enterprise cannot function without using related software and technology to enhance the quality of production. 

There is a software solution for every aspect of the business. Logistics software is one such solution aimed to help enterprises and 3PL service providers to streamline their business operations. It helps reduce time and cost, increase productivity, enhancing customer satisfaction, and improving ROI. 

Among the various software solutions available, it is important to choose the right online logistics software for the business. The software should be easily integrated into the existing system after being customized to include the features and modules required by the enterprise. 

  • Trip Management
    • This can also be called the Fleet Management Software, where the vehicles and their maintenance, the drivers and their performance and salaries, etc., are monitored and recorded. From fuel consumption to insurance renewal and an inventory for spare parts, the software is capable of handling every single detail. Employees can access the data with just a few clicks of the mouse.
  • Transport Management
    • Digitization seems to be the word of the year as more and more enterprises are coming forward to upgrade their systems and adopt the latest technology in the market. The transport management module is used to organize the entire transportation system and workflow, right from procuring raw materials to delivering goods, paying invoices, and recording every detail in a central database.
  • Payroll Management 
    • Isn’t this the responsibility of the HR department? Technically, yes. But for the HR team and the finance department to simplify their work, having a payroll management module in the logistics software will be quite useful. The list of drivers, technicians, cleaners, etc., who have been hired to handle the transportation vehicles will be listed in one place with their work hours and other details recorded against their names.
  • Third-party Logistics Warehouse Management
    • Also known as 3PL services, enterprises are increasingly relying on service providers who offer warehouse storage space and transportation services to distribute goods. But for the 3PL provider and the enterprise to work in sync, they need a software solution (preferably hosted on the cloud) to connect their databases and share the required information. This will reduce the risk of miscommunication and increase work efficiency.
  • Customer Relationship Management
    • CRM has gained importance in the last few years. Customers no longer want to be taken for granted by businesses. Keeping customers happy is crucial to retain their trust in the enterprise. Personalized services are becoming a common feature in the market. Be it the type of goods customers prefer or their delivery choices, CRM when linked with the online logistics software can help enterprises understand the purchase preferences of customers and offer personalized services. Identifying leads, closing them in less time, and attracting new customers also become easy using this system.

Apart from the above modules, an intuitive dashboard for admins is also vital for enterprises. This allows the employees to customize the layout and have important sections ready to access at all times. Enterprises can contact the leading software provider to request a consultation.